Track key performance indicators related to your staff and patient interactions with Responder 5 Reports Manager. Customize specific reports to access the information you use on a regular basis. All historical nurse call data is stored in a SQL database for tracking and comparison over time.
Use Reports manager to help identify specific areas needed to improve HCAHPS scores. Reviewing hourly rounding data, exception and coverage reports can help nursing leadership identify areas needing improvement to enhance overall patient experience.
Review unit activity details to determine if staff members are responding to patient calls in an efficient manner. Using exception reports allows staff to review only those interactions which fall outside facility-set benchmarks for each unit.
Hourly rounding has proven to result in fewer patient requests. Reduced patient calls in turn keep a unit quiet. Reviewing hourly rounding data can help verify that staff members are following procedures to improve patient security and satisfaction.
What is the busiest time of day? The slowest? Is patient load affecting caregiver’s ability to care for their patients? Allow Responder 5 Reports Manager to assist in staff planning by indicating trends and their causes on a specific unit.